Who We Are

Northern Rivers Wildlife Hospital (NRWH). Our website address is: https://nrwh.com.au.

 

What Personal Data We Collect and Why We Collect It

 

• • Membership Application Form:
    We collect the data entered into the membership application form to process your application and maintain our membership database.

• • Contact Form:
    We use the information provided on the contact form solely to respond to your enquiry.

• • Volunteer Application Form and Other Forms:
    We collect the data submitted through volunteer forms or other forms on the website to process applications, manage volunteer participation, and provide updates relevant to your involvement.

• • Newsletter Subscription:
    When you subscribe to our newsletter, we collect your name and email address to send you updates and communications about our work, events, and ways to support NRWH. You can unsubscribe at any time using the link in each email or by contacting us directly.

• • Cookies:
    If you have an account and log in to this site, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we set up cookies to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. Logging out removes the login cookies. Additionally, if you edit or publish content, a cookie will be saved with the post ID of the article, expiring after one day.

Who We Share Your Data With

We respect your privacy and do not share your data with third parties unless required by law or necessary for administrative or security purposes.

How Long We Retain Your Data

 

• • Membership, Volunteer, and Subscription Data:
    We retain membership, volunteer, and subscription data for as long as necessary to fulfil our operational needs and keep you updated, unless you request its deletion.

• • Comments:
    If you leave a comment, it and its metadata are retained indefinitely to recognise and approve follow-up comments automatically, instead of holding them for moderation.

• • User Profiles:
    For users who register on the site, we store personal information in their user profile. Users can view, edit, or delete their personal information (except for usernames). Website administrators can also access and manage this data.

Your Rights Over Your Data

If you have an account, have left comments, or subscribed to our newsletter, you can request an export of the personal data we hold about you, including any data you’ve provided. You may also request that we erase your personal data, except for any information we are required to keep for administrative, legal, or security reasons.

How to Contact Us

For any questions about this policy or to make a data request, please contact us via the website or email us at info@nrwh.com.au.