If you’ve found a sick, injured, or distressed animal, thank you for caring enough to help.
Wildlife in distress needs immediate attention to ensure its best chance of survival, and there are steps you can take to help keep it safe. Please follow the instructions below, contact us, or reach out to a nearby local wildlife carer for further assistance.
Officially Open! A New Era for Wildlife Care in the Northern Rivers
Follow NRWH’s DRWILD steps to provide safe and effective help to wildlife in a wildlife Emergency.
Is it safe to approach? First, make sure the coast is clear! Check for any hazards like traffic or aggressive behaviour from the animal. Never put your face near an injured animal and only approach if it’s safe.
Look for signs of distress or injury. If the animal appears healthy and not in immediate danger, you may choose to observe from a distance or check back later. If you’re in any way unsure, it is best to move to the next step.
Reach out to a nearby wildlife rescue and rehab group or wildlife hospital. They can give you over the phone expert advice on what to do next or send a rescuer to your location.
A wildlife emergency can be stressful for both the animal and the rescuer. Approach calmly and quietly. If possible, provide a warm, dark, and quiet environment for the animal while awaiting professional help.
Take down details that can help provide the best possible care. Note exactly where the animal was found (very important when it comes to release) as well as the obvious symptoms and behaviour you are seeing.
Safety First!
Animals can scratch or bite. Never approach or attempt to handle a distressed animal unless you have received training or directions from a professional wildlife carer and are certain you can do so without harm to yourself or the animal! If you need to handle an animal, wear gloves and eye protection. Please remember animals who are injured or sick may be aggressive to protect themselves.
By following these DRWILD steps, you’re helping ensure the best possible outcome for our local wildlife.
For more assistance, please reach out to one of the local wildlife carers listed below. You can also download a free printable of this guide to keep on your fridge or in the car with you.
The Northern Rivers Wildlife Hospital is now open. You can reach our Triage and Reception by calling (02) 5657 9447.
In the event that your emergency is outside of NRWH operating hours, there are several other dedicated organisations in our region that may also be able to help.
Call: 0428 862 852
Call: 0437 818 883
(02) 6622 1233
(02) 6672 4789
(02) 6687 0675
The IFAW Rescue App is a must-have tool for anyone who cares about protecting wildlife. This free, easy-to-use app helps identify and connect you with your closest wildlife care organisations, making it faster to respond in an emergency. Downloading the IFAW Rescue App empowers you to act quick and help save lives when wildlife needs it most.
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Biodiversity Conservation License Number: MWL000103916
ABN: 49631104115
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In the spirit of reconciliation, NRWH acknowledges the Traditional Custodians of the Northern Rivers region. We recognise their continuing connection to land and waters, and acknowledge their care of Country. We pay our respect to their Elders past and present and extend that respect to all First Nation People.
